Privacy policy

1. Information We Collect

When you use mailservr, we collect the following information:

• Account information: Information you provide to create and manage your account
• Mailbox information: Messages, attachments, aliases, and related mailbox activity
• Billing information: Subscription, payment status, and related transaction information
• Technical information: Device, browser, network, usage, and security information
• Preferences: Settings and notification choices you enable

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the mailservr service
• Process payments and manage your account
• Deliver emails to and from your aliases
• Enforce our Terms of Service and prevent abuse
• Improve the service and develop new features

3. Email Content

We store and process messages and attachments as needed to provide the mailbox service. We do not sell mailbox content or use it for advertising. We may process this information to operate and protect the service, comply with legal obligations, or respond to your requests.

4. Data Storage & Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. Access is limited to people and service providers who need it to operate the service. No method of transmission or storage is completely secure.

5. Third-Party Services

We use service providers to help operate mailservr, including providers for:

• Payment processing
• Hosting, infrastructure, and data storage
• Email routing and delivery
• Security and abuse prevention
• Notifications you choose to receive

These providers may process information only as needed to perform services for us and are subject to their own privacy terms.

6. Data Retention

We retain personal information only for as long as needed to provide the service, meet legal or contractual obligations, resolve disputes, and protect mailservr. When information is no longer required, we delete or anonymize it in line with our retention practices. Limited copies may remain in backups for a period of time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Request a portable copy of applicable personal data

You can delete mailbox content in the product and contact us for other privacy requests.

8. Cookies

mailservr uses essential cookies and similar technologies to sign you in, maintain secure sessions, and remember necessary preferences. We do not use advertising or tracking cookies.

9. Children's Privacy

mailservr is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy, email [email protected].